Showing posts with label SEVERITY. Show all posts
Showing posts with label SEVERITY. Show all posts

How to Escalation the SR on Oracle Support ?

To Escalation the SR do the below

Update the SR by type the below with chenge the ???????? by your information, and answer the last 3 questions

Please raise the severity to Sev1

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#### SEVERITY 1 ACTIVITY #####

1. CUSTOMER CONTACT INFORMATION
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ALL PHONE NUMBERS SHOULD INCLUDE THE COUNTRY CODE AND AREA CODE.