Showing posts with label ORACLE. Show all posts
Showing posts with label ORACLE. Show all posts

How to check the Oracle database version ?

You can know the Oracle Database version by the following way :

login to sqlplus by  SYSTEM user OR SYSDBA.

Then Type one of the following command:


How to Escalation the SR on Oracle Support ?

To Escalation the SR do the below

Update the SR by type the below with chenge the ???????? by your information, and answer the last 3 questions

Please raise the severity to Sev1

#################################################################################


#### SEVERITY 1 ACTIVITY #####

1. CUSTOMER CONTACT INFORMATION
---------------------------------------------------------
ALL PHONE NUMBERS SHOULD INCLUDE THE COUNTRY CODE AND AREA CODE.